Privacy Policy

Last updated: March 2026

Green Frog Labs("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://greenfroglabs.com or engage our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide, including:

  • Contact information: name, email address, phone number, and company name when you fill out a contact form, book a call, or request a proposal.
  • Newsletter subscription: email address and any preferences you indicate when subscribing to our newsletter.
  • Project information: details about your business, brand, marketing goals, and creative direction provided during consultations and project engagements.
  • Communications: any information you include in emails, messages, or other correspondence with us.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Device information: browser type, operating system, device type, and screen resolution.
  • Usage data: pages visited, time spent on pages, referring URL, click patterns, and scroll behavior.
  • Network information: IP address and approximate geographic location (city/region level).

1.3 Information from Third Parties

We may receive information about you from third-party sources, including analytics providers, advertising platforms, and social media platforms when you interact with our content on those platforms. If we combine this data with information we already hold, we treat the combined data in accordance with this Privacy Policy.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our services
  • Send you newsletters, marketing communications, and industry updates (with your consent)
  • Process project engagements and manage our client relationships
  • Analyze website usage to improve our site, content, and user experience
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations and enforce our Terms of Service

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. The types of cookies we use include:

  • Strictly necessary cookies: Essential for the website to function. These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our website by collecting information such as pages visited and traffic sources. We use Google Analytics for this purpose.
  • Functional cookies: Enable enhanced features such as remembering your preferences (e.g., theme settings).

You can control cookie settings through your browser. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may affect your experience on our website.

4. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Analytics: Google Analytics (website traffic analysis)
  • Email marketing: Brevo (newsletter delivery and marketing communications)
  • Hosting and CDN: Cloudflare (content delivery and security)
  • Scheduling: Cal.com (appointment booking)
  • Video delivery: Mux (video streaming and playback)

These providers are contractually obligated to use your information only to perform services on our behalf and to maintain appropriate security measures. We do not authorize them to use or disclose your personal information for their own marketing purposes.

5. Data Sharing and Disclosure

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.

We may disclose your information in the following circumstances:

  • With your consent: When you have given us explicit permission to share your information.
  • Service providers: As described in Section 4, to third parties who perform services on our behalf.
  • Legal requirements: When required by law, regulation, court order, or governmental request.
  • Protection of rights: To protect the rights, property, or safety of Green Frog Labs, our clients, or the public.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity under equivalent confidentiality protections.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services and fulfill the purposes described above
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes and enforce our agreements

Specific retention periods:

  • Contact form submissions: Retained for up to 24 months from last interaction, then deleted.
  • Newsletter subscribers: Retained until you unsubscribe.
  • Client project data: Retained for the duration of the engagement plus 36 months for legal and accounting purposes.
  • Website analytics: Aggregated and anonymized data may be retained indefinitely.

7. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

Rights Under State Privacy Laws

Residents of California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), Oregon (OCPA), and other states with comprehensive privacy legislation may have the right to:

  • Know and access: Request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Delete: Request that we delete the personal information we have collected about you, subject to certain exceptions.
  • Correct: Request that we correct inaccurate personal information we hold about you.
  • Opt out of sale or sharing: Direct us not to sell or share your personal information. Note: we do not sell personal information.
  • Non-discrimination: Exercise your privacy rights without receiving discriminatory treatment.
  • Portability: Receive your personal information in a portable and readily usable format.

California Residents (Additional Rights)

Under the CCPA/CPRA as amended by the 2026 regulations, California residents have additional rights including:

  • The right to limit the use and disclosure of sensitive personal information.
  • The right to know about automated decision-making technology and to opt out of its use.
  • Access to information about data collection without a 12-month lookback limitation.

How to Exercise Your Rights

To submit a verifiable consumer request, contact us at [email protected]. We will verify your identity before processing your request and respond within the timeframe required by applicable law (typically 45 days, with a possible 45-day extension for complex requests).

You may designate an authorized agent to submit a request on your behalf by providing written authorization.

8. Do Not Sell or Share My Personal Information

Green Frog Labs does not sell your personal information and does not share your personal information for cross-context behavioral advertising purposes.

We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will treat it as a valid opt-out request for the sale or sharing of personal information associated with that browser.

9. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals. We honor GPC signals as described above. For standard DNT signals, there is currently no uniform industry standard for recognizing or honoring DNT signals, but we strive to respect your preferences where technically feasible.

10. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to promptly delete that information. If you believe we may have collected information from a child under 13, please contact us at [email protected].

11. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encrypted data transmission (TLS/SSL), secure hosting infrastructure, and access controls limiting data access to authorized personnel.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities within the timeframes required by applicable state and federal law.

12. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and our merchandise store. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint about our data practices, contact us at:

Green Frog Labs LLC
1646 North Atherton #1071
State College, PA 16803
United States
Email: [email protected]

We take all privacy inquiries seriously and will respond within the timeframe required by applicable law.